Skip to main content

Category: Information Services

A fond farewell and many thanks to Jayne Dickson

Please join the California Digital Library (CDL) in wishing a fond farewell and many (many!) thanks to our wonderful colleague, Jayne Dickson, who will retire from UC at the end of June 2023. Jayne joined the UC Division of Library […]

CDL Information Services and UC Courier Management ticketing systems migration from Footprints to Freshdesk

Why are the CDL Helpline and Courier Management ticketing systems migrating from Footprints to Freshdesk? Due to cybersecurity concerns with the Footprints software, Footprints will be decommissioned on March 14, 2023. Instead, the CDL Helpline and Courier Management teams will […]

A warm welcome to Kristen Chua!

We are delighted to announce that Kristen Chua has joined the Information Services team as an Information Services Analyst beginning December 6, 2021. In her role, Kristen will provide essential support to both the users of CDL services and to […]

CDL Job Opening: Information Services Analyst

The California Digital Library (CDL) Information Services Team is recruiting! The ideal candidate for our Information Services Analyst position possesses a passion for researching  and solving problems, a commitment to excellence in customer service, a desire to provide assistance to […]

Congratulations and Farewell to Brian David

Please join me in offering a warm congratulations to our wonderful CDL colleague, Brian David, who has accepted a position as an accessibility subject matter expert with Wells Fargo, beginning June 2021. At Wells Fargo, Brian’s work will focus on […]

CDL COVID-19 Update

Update (6/3/20): Bay Area counties have updated their shelter in place orders with a phased re-opening approach for some businesses; however, the shelter in place order is still in place for the general population. Currently, CDL will remain on telecommute […]

CDL welcomes Brian David

CDL happily welcomes Brian David as CDL’s new Information Services analyst. Most recently, Brian spent 3+ years at bepress as a consultant and team manager. Before then, his career included work within the non-profit and agriculture sectors, among other positions. […]

CDL Job Opening for Information Services Analyst

The California Digital Library (CDL) supports the education, research, and public service mission of the University of California in partnership with the ten campus University of California Libraries system. The CDL has four core programs: Collection Development; Discovery & Delivery; […]

Staff Transitions: Nga Ong, Kathryn Stine & Nancy Scott-Noennig

Good things come in threes, and so it is with staff transitions this summer!   We’d like to take the opportunity to announce three – count them, three! – new staff transitions in this message: New positions within CDL for Nga […]

CDL Job Opening for Information Services Analyst

The California Digital Library (CDL) supports the education, research, and public service mission of the University of California in partnership with the ten campus University of California Libraries system. The CDL has four core programs: Collection Development; Discovery & Delivery; […]