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Author: Kristen Chua

CDL Information Services and UC Courier Management ticketing systems migration from Footprints to Freshdesk

Why are the CDL Helpline and Courier Management ticketing systems migrating from Footprints to Freshdesk? Due to cybersecurity concerns with the Footprints software, Footprints will be decommissioned on March 14, 2023. Instead, the CDL Helpline and Courier Management teams will […]