Tag: technical management
Bug tracking
I’m managing a project that recently launched an early limited release, and one of our next tasks was to select a bug tracking tool. It would help us manage tasks going forward. We had some choices because my organization doesn’t […]
Looking anew at Service Level Agreements
“Service Level Agreements”–does the phrase bore you or bring you to tears? Make you run looking for a task designee? You are probably in good company. I suspect there are lots of Service Level Agreement (SLA) templates available online for […]
Territory folks
I’ve had a couple of reminders this week about the perceived differences between technical team members and the rest of us. I claim the dubious privilege of straddling the fence, as a former member of an IT shop myself, so […]