Next Generation Melvyl Pilot: Communication Survey Results

By Ellen Meltzer, CDL Information Services Manager

A survey was undertaken to learn from the campuses 1) their preferred methods for learning about the Next Generation Melvyl Pilot project; 2) their desired format for the content of communications; and 3) the frequency and timing of reports.

In brief, the majority of users chose email updates as the preferred method of communication. Respondents primarily want overviews with potential impacts, digests, overviews, and links to detailed reports of the pilot.  When asked how often they would like to receive information about the project, respondents expressed an equal preference for 1) monthly reports and 2) when milestones are reached.

Detailed findings and recommendations are available at:  http://libraries.universityofcalifornia.edu/about/oclc_docs/NextGenerationMelvylPilotFindings.doc