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Contacts for Questions or Problems

November 6, 1998 Author: CDLCategories:

If you have problems accessing or using the Melvyl system or have questions, including questions about the status of electronic journal collections and Internet resources, you can contact CDL staff in one of the following ways:

  • For immediate assistance, call the CDL Helpline at (510) 987-0555.  Callers with TDD equipment, please call 1-800-735-2929 in California for the telephone relay operator.
  • Send an e-mail message to melvyl@www.melvyl.ucop.edu.
  • Click on “News” on the Melvyl web system (http://melvyl.cdlib.org/F/?func=file&file_name=find-b&local_base=U-CDL90 ) for information about system outages, problems with particular databases, the status of a resource, etc.

For information about whether your UC campus has access to a particular electronic journal or Internet resource, contact your local collection development officer.