Guides and FAQs

How to Use the CDL Helpline Web Site

Instructions on using the CDL Helpline web site. 

Reporting Problems After Hours

How to report problems with CDL resources & services after normal business hours.

Troubleshooting Common E-Journal Problems

Interactive guide to troubleshooting common ejournal problems.

Troubleshooting Problems with Broken DOIs

Interactive guide to troubleshooting the origin of broken DOIs so that they can be reported for correction.

Off-Campus Access FAQ

Answers to frequently asked questions about off-campus access.