CDL Helpline FAQ for Resource Liaisons
pageWhat is a ticket and why am I getting one? When someone calls the CDL Help line to report a problem, we log the problem into our CDL Helpline database to track the problem as we forward it on to […]
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SCP Program Updates: 2003
page […] recording in the public note of the link precise beginning coverage at the issue level. In other words, if on line access to a journal begins with no. 2 of vol. 13 for Oct. 1925, we would record this in […]
Regional Library Facilities (RLF) Tool for Checking Holdings
page […] and you get an immediate response. Multiple OCLC Numbers - Upload a text file of OCLC numbers (one number per line) or an Excel file (with column headers "OCLC Number"). Files will be processed only in the evenings and an […]
Report a problem. Ask a question.
page […] to report any issues with VDX/ZPORTAL (aka "My ILL Requests). The link is available as long as VDX is on line and the staff member is logged into VDX. The OCLC/VDX team will fix your problem or report to CDL […]